Browse Books: Business & Economics / Customer Relations

Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$19.99
Online Only - Usually Ships in 1-5 days from order date.
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Online Only - Usually Ships in 1-5 days from order date.
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)
By Ken Blanchard, Sheldon Bowles
$25.99
Online Only - Usually Ships in 1-5 days from order date.
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$29.99
Online Only - Usually Ships in 1-5 days from order date.
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$26.99
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary (Hardcover)
By Mark Sanborn
$22.00
Online Only - Usually Ships in 1-5 days from order date.
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover)
By Wayne McCulloch
$28.99
Online Only - Usually Ships in 1-5 days from order date.
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)
By Micah Solomon, Herve Humler (Foreword by)
$17.95
Online Only - Usually Ships in 1-5 days from order date.
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
The JOLT Effect: How High Performers Overcome Customer Indecision (Hardcover)
By Matthew Dixon, Ted McKenna
$31.00
Online Only - Usually Ships in 1-5 days from order date.
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute
$24.99
Online Only - Usually Ships in 1-5 days from order date.
Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded) By Fred Reichheld, Rob Markey (With) Cover Image
Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded) (Hardcover)
By Fred Reichheld, Rob Markey (With)
$35.00
Online Only - Usually Ships in 1-5 days from order date.

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