Browse Books: Business & Economics / Customer Relations

Referrals Done Right: The Secret to Creating Infinite Opportunities to Grow Your Small Business By Scott Grates Cover Image
Referrals Done Right: The Secret to Creating Infinite Opportunities to Grow Your Small Business (Hardcover)
By Scott Grates
$30.24
Coming Soon - Available for Pre-Order Now
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Online Only - Usually Ships in 1-5 days from order date.
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary (Hardcover)
By Mark Sanborn
$22.00
Online Only - Usually Ships in 1-5 days from order date.
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$19.99
Online Only - Usually Ships in 1-5 days from order date.
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)
By Ken Blanchard, Sheldon Bowles
$25.99
Online Only - Usually Ships in 1-5 days from order date.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Online Only - Usually Ships in 1-5 days from order date.
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$29.99
Online Only - Usually Ships in 1-5 days from order date.
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$26.99
Online Only - Usually Ships in 1-5 days from order date.
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover)
By Wayne McCulloch
$28.99
Online Only - Usually Ships in 1-5 days from order date.
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
The JOLT Effect: How High Performers Overcome Customer Indecision (Hardcover)
By Matthew Dixon, Ted McKenna
$31.00
Online Only - Usually Ships in 1-5 days from order date.
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute
$24.99
Online Only - Usually Ships in 1-5 days from order date.
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)
By Carl Sewell, Paul B. Brown
$17.00
Online Only - Usually Ships in 1-5 days from order date.

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